Evaluate your experience with us
Last Updated: 11/21/2024 
The Louisiana Department of Transportation and Development (LaDOTD) wants to provide you with the best possible service. Your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below.
 What was the nature of your contact with LaDOTD?
Concern
Problem
Question
Information Request
Permit Request
Remark/Comment
Other
How did you contact us?
Phone
Email
Web Site
Letter/Fax
In person		 General
To Customer Service
To a Specific Office
To a Specific Individual
At Public Event
At DOTD facility (Rest Area)
At Roadside
Other
 5 = Strongly Agree;  4 = Agree;  3 = Neutral or Not Applicable;  2 = Disagree;   1 = Strongly Disagree
 Staff was courteous, helpful and professional
5 4 3 2 1
My concern was well received
5 4 3 2 1
Staff provided a timely response
5 4 3 2 1
Staff provided me with complete, accurate information
5 4 3 2 1
My overall experience was positive
5 4 3 2 1
Please indicate the name(s) of any staff person you would like to commend
Comments
If you feel we fell short of meeting your service expectations, please describe the situation (include the name of the staff person involved and date of incident)
Note: Requires your name and contact information below for possible follow-up
As a result of your recent experience with us, what service related improvements can you recommend?
So that we may respond, please fill in the following information (optional)
Name
Email Address
Street Address
City
State
Zip
Daytime Phone
 
or call us at (225) 379-1232; toll free at 1-877-4LaDOTD (1-877-452-3683)

If you would prefer to print out this survey form and mail it directly to the department, please mail to:

DOTD Customer Service Center
Louisiana Department of Transportation
P. O. Box 94245 – Room 304E
Baton Rouge, LA 70804-9425